{"id":3,"date":"2026-06-29T18:27:04","date_gmt":"2026-06-29T18:27:04","guid":{"rendered":"https:\/\/www.calldlr.com\/?page_id=3"},"modified":"2026-07-08T06:23:32","modified_gmt":"2026-07-08T06:23:32","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.calldlr.com\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1d4dcc e-flex e-con-boxed e-con e-parent\" data-id=\"a1d4dcc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5ed5cc elementor-widget elementor-widget-html\" data-id=\"c5ed5cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n  .dlr-privacy-page {\r\n    --dlr-black: #070807;\r\n    --dlr-charcoal: #111312;\r\n    --dlr-gold: #c99a2e;\r\n    --dlr-gold-2: #e0b957;\r\n    --dlr-cream: #f5f1e8;\r\n    --dlr-white: #ffffff;\r\n    --dlr-muted: #b8b8b2;\r\n    --dlr-line: rgba(201, 154, 46, 0.35);\r\n\r\n    --img-privacy-hero: url('https:\/\/www.calldlr.com\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-Jul-7-2026-10_27_34-PM-1.png');\r\n    --img-privacy-docs: url('https:\/\/www.calldlr.com\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-Jul-7-2026-10_41_11-PM-2.png');\r\n\r\n    font-family: inherit;\r\n    background: var(--dlr-black);\r\n    color: var(--dlr-white);\r\n    overflow: hidden;\r\n  }\r\n\r\n  .dlr-privacy-page * {\r\n    box-sizing: border-box;\r\n  }\r\n\r\n  .dlr-privacy-page a {\r\n    text-decoration: none;\r\n  }\r\n\r\n  .dlr-privacy-section {\r\n    padding: clamp(56px, 7vw, 110px) clamp(20px, 5vw, 72px);\r\n  }\r\n\r\n  .dlr-privacy-inner {\r\n    max-width: 1180px;\r\n    margin: 0 auto;\r\n  }\r\n\r\n  .dlr-eyebrow {\r\n    color: var(--dlr-gold);\r\n    text-transform: uppercase;\r\n    letter-spacing: 0.12em;\r\n    font-size: 0.78rem;\r\n    font-weight: 900;\r\n    margin: 0 0 14px;\r\n  }\r\n\r\n  .dlr-privacy-page h1,\r\n  .dlr-privacy-page h2,\r\n  .dlr-privacy-page h3 {\r\n    line-height: 1.05;\r\n    margin-top: 0;\r\n    letter-spacing: -0.035em;\r\n  }\r\n\r\n  .dlr-privacy-page h1 {\r\n    font-size: clamp(2.55rem, 5vw, 5.2rem);\r\n    max-width: 860px;\r\n    margin-bottom: 22px;\r\n    text-transform: uppercase;\r\n  }\r\n\r\n  .dlr-privacy-page h2 {\r\n    font-size: clamp(2rem, 3.4vw, 3.55rem);\r\n    margin-bottom: 22px;\r\n    text-transform: uppercase;\r\n  }\r\n\r\n  .dlr-privacy-page h3 {\r\n    font-size: 1.12rem;\r\n    margin-bottom: 10px;\r\n    text-transform: uppercase;\r\n  }\r\n\r\n  .dlr-privacy-page p,\r\n  .dlr-privacy-page li {\r\n    font-size: 1rem;\r\n    line-height: 1.65;\r\n  }\r\n\r\n  .dlr-privacy-lead {\r\n    max-width: 720px;\r\n    color: #e8e4dc;\r\n    font-size: clamp(1.05rem, 1.4vw, 1.22rem);\r\n  }\r\n\r\n  .dlr-highlight {\r\n    color: var(--dlr-gold-2);\r\n  }\r\n\r\n  .dlr-btn-row {\r\n    display: flex;\r\n    flex-wrap: wrap;\r\n    gap: 14px;\r\n    margin-top: 28px;\r\n  }\r\n\r\n  .dlr-btn-primary,\r\n  .dlr-btn-secondary {\r\n    display: inline-flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    min-height: 48px;\r\n    padding: 0 22px;\r\n    border-radius: 2px;\r\n    font-size: 0.84rem;\r\n    font-weight: 900;\r\n    text-transform: uppercase;\r\n    letter-spacing: 0.04em;\r\n    transition: all 0.2s ease;\r\n  }\r\n\r\n  .dlr-btn-primary {\r\n    background: linear-gradient(135deg, var(--dlr-gold), var(--dlr-gold-2));\r\n    color: #111;\r\n    border: 1px solid rgba(255,255,255,0.1);\r\n    box-shadow: 0 14px 30px rgba(201, 154, 46, 0.25);\r\n  }\r\n\r\n  .dlr-btn-primary:hover {\r\n    transform: translateY(-2px);\r\n    box-shadow: 0 18px 36px rgba(201, 154, 46, 0.34);\r\n  }\r\n\r\n  .dlr-btn-secondary {\r\n    background: rgba(255,255,255,0.04);\r\n    color: var(--dlr-white);\r\n    border: 1px solid rgba(255,255,255,0.22);\r\n  }\r\n\r\n  .dlr-btn-secondary:hover {\r\n    background: rgba(255,255,255,0.1);\r\n    border-color: var(--dlr-gold);\r\n  }\r\n\r\n  .dlr-light {\r\n    background:\r\n      radial-gradient(circle at top left, rgba(201,154,46,0.14), transparent 28%),\r\n      var(--dlr-cream);\r\n    color: var(--dlr-black);\r\n  }\r\n\r\n  .dlr-dark {\r\n    background:\r\n      radial-gradient(circle at 10% 10%, rgba(201,154,46,0.13), transparent 24%),\r\n      linear-gradient(135deg, #070807 0%, #111312 100%);\r\n    color: var(--dlr-white);\r\n  }\r\n\r\n  \/* HERO *\/\r\n\r\n  .dlr-privacy-hero {\r\n    min-height: 660px;\r\n    display: flex;\r\n    align-items: center;\r\n    padding: clamp(80px, 9vw, 140px) clamp(20px, 5vw, 72px);\r\n    background:\r\n      linear-gradient(90deg, rgba(7,8,7,0.96) 0%, rgba(7,8,7,0.9) 44%, rgba(7,8,7,0.42) 100%),\r\n      var(--img-privacy-hero) center \/ cover no-repeat;\r\n    border-bottom: 1px solid var(--dlr-line);\r\n  }\r\n\r\n  .dlr-privacy-hero-grid {\r\n    max-width: 1180px;\r\n    width: 100%;\r\n    margin: 0 auto;\r\n    display: grid;\r\n    grid-template-columns: minmax(0, 1.15fr) 420px;\r\n    gap: 48px;\r\n    align-items: center;\r\n  }\r\n\r\n  .dlr-privacy-panel {\r\n    background: rgba(10, 11, 10, 0.8);\r\n    border: 1px solid rgba(201, 154, 46, 0.24);\r\n    box-shadow: 0 30px 80px rgba(0,0,0,0.45);\r\n    backdrop-filter: blur(10px);\r\n    padding: 30px;\r\n  }\r\n\r\n  .dlr-privacy-panel h3 {\r\n    color: var(--dlr-gold-2);\r\n    margin-bottom: 14px;\r\n  }\r\n\r\n  .dlr-privacy-panel p {\r\n    color: #d8d3c9;\r\n    margin-bottom: 0;\r\n  }\r\n\r\n  .dlr-update-line {\r\n    margin-top: 24px;\r\n    padding-top: 18px;\r\n    border-top: 1px solid rgba(255,255,255,0.12);\r\n    color: var(--dlr-muted);\r\n    font-size: 0.95rem;\r\n  }\r\n\r\n  \/* OVERVIEW CARDS *\/\r\n\r\n  .dlr-privacy-grid {\r\n    display: grid;\r\n    grid-template-columns: repeat(4, 1fr);\r\n    gap: 18px;\r\n    margin-top: 38px;\r\n  }\r\n\r\n  .dlr-privacy-card {\r\n    background: #fff;\r\n    border: 1px solid rgba(7,8,7,0.08);\r\n    box-shadow: 0 18px 40px rgba(0,0,0,0.08);\r\n    padding: 26px;\r\n  }\r\n\r\n  .dlr-privacy-number {\r\n    width: 42px;\r\n    height: 42px;\r\n    background: var(--dlr-black);\r\n    color: var(--dlr-gold-2);\r\n    display: grid;\r\n    place-items: center;\r\n    font-weight: 900;\r\n    margin-bottom: 18px;\r\n  }\r\n\r\n  .dlr-privacy-card h3 {\r\n    color: var(--dlr-black);\r\n    font-size: 1rem;\r\n  }\r\n\r\n  .dlr-privacy-card p {\r\n    color: #3a3935;\r\n    font-size: 0.92rem;\r\n    margin-bottom: 0;\r\n  }\r\n\r\n  \/* POLICY BODY *\/\r\n\r\n  .dlr-policy-layout {\r\n    display: grid;\r\n    grid-template-columns: 330px minmax(0, 1fr);\r\n    gap: 44px;\r\n    align-items: start;\r\n  }\r\n\r\n  .dlr-policy-sidebar {\r\n    position: sticky;\r\n    top: 30px;\r\n    background: rgba(255,255,255,0.055);\r\n    border: 1px solid rgba(255,255,255,0.13);\r\n    padding: 26px;\r\n  }\r\n\r\n  .dlr-policy-sidebar h3 {\r\n    color: var(--dlr-gold-2);\r\n    font-size: 1rem;\r\n    margin-bottom: 14px;\r\n  }\r\n\r\n  .dlr-policy-sidebar p {\r\n    color: #d8d3c9;\r\n    font-size: 0.93rem;\r\n  }\r\n\r\n  .dlr-policy-sidebar a {\r\n    display: block;\r\n    color: #fff;\r\n    padding: 12px 0;\r\n    border-top: 1px solid rgba(255,255,255,0.1);\r\n    text-transform: uppercase;\r\n    font-size: 0.82rem;\r\n    font-weight: 900;\r\n    letter-spacing: 0.04em;\r\n  }\r\n\r\n  .dlr-policy-sidebar a:hover {\r\n    color: var(--dlr-gold-2);\r\n  }\r\n\r\n  .dlr-policy-content {\r\n    display: grid;\r\n    gap: 18px;\r\n  }\r\n\r\n  .dlr-policy-block {\r\n    background: rgba(255,255,255,0.055);\r\n    border: 1px solid rgba(255,255,255,0.13);\r\n    padding: clamp(24px, 4vw, 34px);\r\n    scroll-margin-top: 30px;\r\n  }\r\n\r\n  .dlr-policy-block h2 {\r\n    font-size: clamp(1.45rem, 2.3vw, 2.35rem);\r\n    margin-bottom: 16px;\r\n  }\r\n\r\n  .dlr-policy-block h3 {\r\n    color: var(--dlr-gold-2);\r\n    font-size: 1rem;\r\n    margin-top: 24px;\r\n  }\r\n\r\n  .dlr-policy-block p,\r\n  .dlr-policy-block li {\r\n    color: #d8d3c9;\r\n  }\r\n\r\n  .dlr-policy-block ul {\r\n    margin: 14px 0 0;\r\n    padding-left: 20px;\r\n  }\r\n\r\n  .dlr-policy-block li {\r\n    margin-bottom: 8px;\r\n  }\r\n\r\n  .dlr-policy-block a {\r\n    color: var(--dlr-gold-2);\r\n    font-weight: 900;\r\n  }\r\n\r\n  .dlr-policy-note {\r\n    background: rgba(201,154,46,0.1);\r\n    border: 1px solid rgba(201,154,46,0.28);\r\n    padding: 18px;\r\n    color: #efe8da;\r\n    font-size: 0.94rem;\r\n    line-height: 1.55;\r\n    margin-top: 18px;\r\n  }\r\n\r\n  \/* TRUST BAND *\/\r\n\r\n  .dlr-privacy-band {\r\n    background:\r\n      linear-gradient(90deg, rgba(7,8,7,0.98), rgba(7,8,7,0.78)),\r\n      var(--img-privacy-docs) center \/ cover no-repeat;\r\n    border-top: 1px solid var(--dlr-line);\r\n    border-bottom: 1px solid var(--dlr-line);\r\n  }\r\n\r\n  .dlr-privacy-band-content {\r\n    max-width: 780px;\r\n  }\r\n\r\n  .dlr-privacy-band p {\r\n    color: #e8e4dc;\r\n  }\r\n\r\n  .dlr-mini-grid {\r\n    display: grid;\r\n    grid-template-columns: repeat(4, 1fr);\r\n    gap: 14px;\r\n    margin-top: 30px;\r\n  }\r\n\r\n  .dlr-mini-card {\r\n    background: rgba(255,255,255,0.055);\r\n    border: 1px solid rgba(255,255,255,0.13);\r\n    padding: 18px;\r\n  }\r\n\r\n  .dlr-mini-card strong {\r\n    display: block;\r\n    color: var(--dlr-gold-2);\r\n    text-transform: uppercase;\r\n    font-size: 0.82rem;\r\n    letter-spacing: 0.04em;\r\n    margin-bottom: 6px;\r\n  }\r\n\r\n  .dlr-mini-card span {\r\n    color: #d8d3c9;\r\n    font-size: 0.9rem;\r\n    line-height: 1.45;\r\n  }\r\n\r\n  \/* FINAL *\/\r\n\r\n  .dlr-privacy-final {\r\n    background:\r\n      linear-gradient(90deg, rgba(7,8,7,0.96), rgba(7,8,7,0.78)),\r\n      var(--img-privacy-hero) center \/ cover no-repeat;\r\n    border-top: 1px solid var(--dlr-line);\r\n  }\r\n\r\n  .dlr-privacy-final h2 {\r\n    max-width: 900px;\r\n  }\r\n\r\n  .dlr-privacy-final p {\r\n    max-width: 760px;\r\n    color: #e8e4dc;\r\n  }\r\n\r\n  .dlr-contact-line {\r\n    margin-top: 26px;\r\n    color: var(--dlr-muted);\r\n    font-size: 0.95rem;\r\n  }\r\n\r\n  @media (max-width: 1050px) {\r\n    .dlr-privacy-hero-grid,\r\n    .dlr-policy-layout {\r\n      grid-template-columns: 1fr;\r\n    }\r\n\r\n    .dlr-policy-sidebar {\r\n      position: relative;\r\n      top: auto;\r\n    }\r\n\r\n    .dlr-privacy-grid,\r\n    .dlr-mini-grid {\r\n      grid-template-columns: repeat(2, 1fr);\r\n    }\r\n  }\r\n\r\n  @media (max-width: 720px) {\r\n    .dlr-privacy-hero {\r\n      min-height: auto;\r\n      padding-top: 72px;\r\n      padding-bottom: 72px;\r\n    }\r\n\r\n    .dlr-privacy-grid,\r\n    .dlr-mini-grid {\r\n      grid-template-columns: 1fr;\r\n    }\r\n\r\n    .dlr-btn-row {\r\n      flex-direction: column;\r\n      align-items: stretch;\r\n    }\r\n\r\n    .dlr-btn-primary,\r\n    .dlr-btn-secondary {\r\n      width: 100%;\r\n    }\r\n  }\r\n<\/style>\r\n\r\n<div class=\"dlr-privacy-page\">\r\n\r\n  <!-- HERO -->\r\n  <section class=\"dlr-privacy-hero\">\r\n    <div class=\"dlr-privacy-hero-grid\">\r\n\r\n      <div>\r\n        <p class=\"dlr-eyebrow\">DLR Commercial Maintenance Services<\/p>\r\n\r\n        <h1>\r\n          Privacy Policy\r\n          <span class=\"dlr-highlight\">for CallDLR.com<\/span>\r\n        <\/h1>\r\n\r\n        <p class=\"dlr-privacy-lead\">\r\n          This Privacy Policy explains how DLR Commercial Maintenance Services collects,\r\n          uses, protects, and handles information submitted through this website,\r\n          phone calls, text messages, email, and service requests.\r\n        <\/p>\r\n\r\n        <div class=\"dlr-btn-row\">\r\n          <a href=\"\/contact\" class=\"dlr-btn-primary\">Request Service<\/a>\r\n          <a href=\"mailto:info@calldlr.com\" class=\"dlr-btn-secondary\">Contact DLR<\/a>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <aside class=\"dlr-privacy-panel\">\r\n        <h3>Plain-Language Privacy Promise<\/h3>\r\n        <p>\r\n          DLR uses the information you provide to respond to service requests,\r\n          review property issues, communicate about work, send invoices,\r\n          and keep service records organized.\r\n        <\/p>\r\n\r\n        <p class=\"dlr-update-line\">\r\n          Last updated: July 7, 2026\r\n        <\/p>\r\n      <\/aside>\r\n\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <!-- OVERVIEW -->\r\n  <section class=\"dlr-privacy-section dlr-light\">\r\n    <div class=\"dlr-privacy-inner\">\r\n\r\n      <p class=\"dlr-eyebrow\">Privacy Overview<\/p>\r\n      <h2>What This Policy Covers<\/h2>\r\n\r\n      <div class=\"dlr-privacy-grid\">\r\n\r\n        <div class=\"dlr-privacy-card\">\r\n          <div class=\"dlr-privacy-number\">01<\/div>\r\n          <h3>Service Requests<\/h3>\r\n          <p>Information submitted through forms, phone calls, texts, and emails.<\/p>\r\n        <\/div>\r\n\r\n        <div class=\"dlr-privacy-card\">\r\n          <div class=\"dlr-privacy-number\">02<\/div>\r\n          <h3>Property Details<\/h3>\r\n          <p>Site names, addresses, photos, access notes, and service details.<\/p>\r\n        <\/div>\r\n\r\n        <div class=\"dlr-privacy-card\">\r\n          <div class=\"dlr-privacy-number\">03<\/div>\r\n          <h3>Communication<\/h3>\r\n          <p>Contact details used to respond, schedule, quote, document, and invoice.<\/p>\r\n        <\/div>\r\n\r\n        <div class=\"dlr-privacy-card\">\r\n          <div class=\"dlr-privacy-number\">04<\/div>\r\n          <h3>Records<\/h3>\r\n          <p>Job notes, photos, invoices, and service history used for business records.<\/p>\r\n        <\/div>\r\n\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <!-- POLICY BODY -->\r\n  <section class=\"dlr-privacy-section dlr-dark\">\r\n    <div class=\"dlr-privacy-inner\">\r\n\r\n      <div class=\"dlr-policy-layout\">\r\n\r\n        <aside class=\"dlr-policy-sidebar\">\r\n          <h3>Policy Sections<\/h3>\r\n          <p>Jump to the section you want to review.<\/p>\r\n\r\n          <a href=\"#information-collected\">Information Collected<\/a>\r\n          <a href=\"#how-used\">How Information Is Used<\/a>\r\n          <a href=\"#photos\">Photos & Documentation<\/a>\r\n          <a href=\"#texts\">Calls, Texts & Email<\/a>\r\n          <a href=\"#sharing\">Sharing Information<\/a>\r\n          <a href=\"#cookies\">Cookies & Website Data<\/a>\r\n          <a href=\"#security\">Data Security<\/a>\r\n          <a href=\"#retention\">Record Retention<\/a>\r\n          <a href=\"#rights\">Privacy Requests<\/a>\r\n          <a href=\"#children\">Children\u2019s Privacy<\/a>\r\n          <a href=\"#updates\">Policy Updates<\/a>\r\n          <a href=\"#contact-privacy\">Contact<\/a>\r\n        <\/aside>\r\n\r\n        <div class=\"dlr-policy-content\">\r\n\r\n          <section class=\"dlr-policy-block\" id=\"information-collected\">\r\n            <h2>1. Information We Collect<\/h2>\r\n\r\n            <p>\r\n              DLR Commercial Maintenance Services may collect information you choose to provide\r\n              when you contact us, request service, send photos, call, text, email, or submit\r\n              a form through CallDLR.com.\r\n            <\/p>\r\n\r\n            <p>This may include:<\/p>\r\n\r\n            <ul>\r\n              <li>Name<\/li>\r\n              <li>Company or property management company<\/li>\r\n              <li>Phone number<\/li>\r\n              <li>Email address<\/li>\r\n              <li>Property name or site name<\/li>\r\n              <li>Property address, city, or service location<\/li>\r\n              <li>Service requested<\/li>\r\n              <li>Urgency or scheduling details<\/li>\r\n              <li>Access notes, gate codes, lockbox details, or site instructions<\/li>\r\n              <li>Photos, videos, or documents you send to explain a property issue<\/li>\r\n              <li>Messages, notes, or other information related to the service request<\/li>\r\n            <\/ul>\r\n\r\n            <p>\r\n              The website may also collect basic technical information, such as browser type,\r\n              device information, IP address, pages visited, and general website usage data\r\n              through standard website tools or analytics.\r\n            <\/p>\r\n          <\/section>\r\n\r\n          <section class=\"dlr-policy-block\" id=\"how-used\">\r\n            <h2>2. How We Use Information<\/h2>\r\n\r\n            <p>DLR may use collected information to:<\/p>\r\n\r\n            <ul>\r\n              <li>Respond to service requests<\/li>\r\n              <li>Review property issues and service scope<\/li>\r\n              <li>Communicate by phone, text, or email<\/li>\r\n              <li>Schedule service or follow up on a request<\/li>\r\n              <li>Prepare estimates, quotes, invoices, or work summaries<\/li>\r\n              <li>Document completed work<\/li>\r\n              <li>Maintain service and accounting records<\/li>\r\n              <li>Improve website content, forms, and customer experience<\/li>\r\n              <li>Protect the business, customers, properties, and records<\/li>\r\n              <li>Comply with legal, tax, accounting, or business obligations<\/li>\r\n            <\/ul>\r\n\r\n            <div class=\"dlr-policy-note\">\r\n              DLR does not use submitted service details to sell unrelated products.\r\n              The information is used to support property maintenance communication,\r\n              documentation, scheduling, and records.\r\n            <\/div>\r\n          <\/section>\r\n\r\n          <section class=\"dlr-policy-block\" id=\"photos\">\r\n            <h2>3. Photos, Videos, and Field Documentation<\/h2>\r\n\r\n            <p>\r\n              If you send photos or videos of a property issue, DLR may use them to review\r\n              the service request, understand the condition of the site, prepare a quote or estimate,\r\n              document the work, and keep internal job records.\r\n            <\/p>\r\n\r\n            <p>\r\n              DLR may also take before and after photos during work when appropriate.\r\n              These photos may be used for job documentation, invoices, work summaries,\r\n              and internal business records.\r\n            <\/p>\r\n\r\n            <p>\r\n              Public use of project photos should remove or avoid private client names,\r\n              tenant information, sensitive property details, license plates, personal faces,\r\n              and exact addresses unless permission has been approved.\r\n            <\/p>\r\n          <\/section>\r\n\r\n          <section class=\"dlr-policy-block\" id=\"texts\">\r\n            <h2>4. Calls, Text Messages, and Email<\/h2>\r\n\r\n            <p>\r\n              When you call, text, or email DLR, we may use your contact information\r\n              to respond to your request, ask follow-up questions, schedule service,\r\n              send job updates, and provide invoice or documentation details.\r\n            <\/p>\r\n\r\n            <p>\r\n              If you text DLR, message and data rates may apply depending on your mobile carrier.\r\n              DLR does not sell phone numbers or text message opt-in information to third parties\r\n              for their marketing.\r\n            <\/p>\r\n\r\n            <p>\r\n              You may ask DLR to stop non-essential text communication. Service-related messages\r\n              may still be needed to complete active requests, scheduling, billing, or documentation.\r\n            <\/p>\r\n          <\/section>\r\n\r\n          <section class=\"dlr-policy-block\" id=\"sharing\">\r\n            <h2>5. How We Share Information<\/h2>\r\n\r\n            <p>\r\n              DLR does not sell personal information.\r\n            <\/p>\r\n\r\n            <p>\r\n              DLR may share information only when reasonably needed to operate the business,\r\n              complete service, maintain records, or comply with obligations. This may include:\r\n            <\/p>\r\n\r\n            <ul>\r\n              <li>Service providers who help operate the website, forms, email, phone, or business systems<\/li>\r\n              <li>Payment, accounting, invoicing, or bookkeeping tools<\/li>\r\n              <li>Subcontractors or vendors when needed for an approved service request<\/li>\r\n              <li>Property managers, owners, or authorized contacts connected to the service request<\/li>\r\n              <li>Legal, tax, insurance, or compliance professionals when needed<\/li>\r\n              <li>Government or legal authorities if required by law<\/li>\r\n            <\/ul>\r\n\r\n            <p>\r\n              DLR does not authorize third parties to use service request information\r\n              for unrelated marketing.\r\n            <\/p>\r\n          <\/section>\r\n\r\n          <section class=\"dlr-policy-block\" id=\"cookies\">\r\n            <h2>6. Cookies and Website Analytics<\/h2>\r\n\r\n            <p>\r\n              CallDLR.com may use cookies, analytics tools, or similar technologies to understand\r\n              how visitors use the website, improve performance, measure page activity,\r\n              and keep the website working properly.\r\n            <\/p>\r\n\r\n            <p>\r\n              These tools may collect general technical information such as pages visited,\r\n              browser type, device type, general location, referral source, and usage patterns.\r\n            <\/p>\r\n\r\n            <p>\r\n              You can control cookies through your browser settings. Some parts of the website\r\n              may not function the same if cookies are disabled.\r\n            <\/p>\r\n          <\/section>\r\n\r\n          <section class=\"dlr-policy-block\" id=\"security\">\r\n            <h2>7. Data Security<\/h2>\r\n\r\n            <p>\r\n              DLR takes reasonable steps to protect information submitted through the website,\r\n              email, text, phone, and service records.\r\n            <\/p>\r\n\r\n            <p>\r\n              No website, email system, text message, or online service can be guaranteed\r\n              to be completely secure. For that reason, avoid sending unnecessary sensitive\r\n              personal information unless it is needed for the service request.\r\n            <\/p>\r\n\r\n            <p>\r\n              Access notes, gate codes, lockbox details, or other sensitive site information\r\n              should be shared only when needed for service.\r\n            <\/p>\r\n          <\/section>\r\n\r\n          <section class=\"dlr-policy-block\" id=\"retention\">\r\n            <h2>8. How Long We Keep Information<\/h2>\r\n\r\n            <p>\r\n              DLR may keep service request information, messages, photos, invoices,\r\n              work notes, and related records for as long as needed to:\r\n            <\/p>\r\n\r\n            <ul>\r\n              <li>Provide service<\/li>\r\n              <li>Maintain business records<\/li>\r\n              <li>Support accounting, tax, or invoice history<\/li>\r\n              <li>Resolve questions or disputes<\/li>\r\n              <li>Document completed work<\/li>\r\n              <li>Comply with legal or business obligations<\/li>\r\n            <\/ul>\r\n\r\n            <p>\r\n              When information is no longer needed, DLR may delete, archive, or anonymize it\r\n              according to business needs and recordkeeping practices.\r\n            <\/p>\r\n          <\/section>\r\n\r\n          <section class=\"dlr-policy-block\" id=\"rights\">\r\n            <h2>9. Privacy Requests and California Residents<\/h2>\r\n\r\n            <p>\r\n              California residents may have rights regarding personal information depending\r\n              on the law that applies to the business and the type of information involved.\r\n              These rights may include requesting to know, access, correct, delete,\r\n              or limit certain uses of personal information.\r\n            <\/p>\r\n\r\n            <p>\r\n              You may contact DLR to ask about personal information connected to a service request\r\n              or to request that information be updated or deleted where appropriate.\r\n            <\/p>\r\n\r\n            <p>\r\n              Some information may need to be kept for service records, invoices, tax records,\r\n              legal obligations, security, fraud prevention, or legitimate business needs.\r\n            <\/p>\r\n\r\n            <p>\r\n              To make a privacy request, email:\r\n              <a href=\"mailto:info@calldlr.com\">info@calldlr.com<\/a>.\r\n            <\/p>\r\n          <\/section>\r\n\r\n          <section class=\"dlr-policy-block\" id=\"children\">\r\n            <h2>10. Children\u2019s Privacy<\/h2>\r\n\r\n            <p>\r\n              CallDLR.com is intended for property managers, commercial property contacts,\r\n              owners, landlords, and adults requesting property maintenance services.\r\n            <\/p>\r\n\r\n            <p>\r\n              DLR does not knowingly collect personal information from children under 13.\r\n              If you believe a child has submitted information through the website,\r\n              contact DLR so the information can be reviewed and removed if appropriate.\r\n            <\/p>\r\n          <\/section>\r\n\r\n          <section class=\"dlr-policy-block\" id=\"updates\">\r\n            <h2>11. Updates to This Policy<\/h2>\r\n\r\n            <p>\r\n              DLR may update this Privacy Policy from time to time to reflect changes\r\n              in business practices, website features, services, or legal requirements.\r\n            <\/p>\r\n\r\n            <p>\r\n              The updated version will be posted on this page with a revised \u201cLast updated\u201d date.\r\n            <\/p>\r\n          <\/section>\r\n\r\n          <section class=\"dlr-policy-block\" id=\"contact-privacy\">\r\n            <h2>12. Contact DLR About Privacy<\/h2>\r\n\r\n            <p>\r\n              For questions about this Privacy Policy or information connected to a service request,\r\n              contact DLR Commercial Maintenance Services:\r\n            <\/p>\r\n\r\n            <ul>\r\n              <li>Email: <a href=\"mailto:info@calldlr.com\">info@calldlr.com<\/a><\/li>\r\n              <li>Phone\/Text: <a href=\"tel:16197360031\">(619) 736-0031<\/a><\/li>\r\n              <li>Website: CallDLR.com<\/li>\r\n            <\/ul>\r\n          <\/section>\r\n\r\n        <\/div>\r\n\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <!-- TRUST BAND -->\r\n  <section class=\"dlr-privacy-section dlr-privacy-band\">\r\n    <div class=\"dlr-privacy-inner\">\r\n      <div class=\"dlr-privacy-band-content\">\r\n\r\n        <p class=\"dlr-eyebrow\">DLR Records Standard<\/p>\r\n        <h2>Service Details Are Used to Support Clear Work and Clean Closeout<\/h2>\r\n\r\n        <p>\r\n          DLR collects service details so property requests can be reviewed,\r\n          documented, completed, invoiced, and kept organized for property managers.\r\n        <\/p>\r\n\r\n        <div class=\"dlr-mini-grid\">\r\n\r\n          <div class=\"dlr-mini-card\">\r\n            <strong>Service Requests<\/strong>\r\n            <span>Used to confirm the property issue and next step.<\/span>\r\n          <\/div>\r\n\r\n          <div class=\"dlr-mini-card\">\r\n            <strong>Photos<\/strong>\r\n            <span>Used to review scope and document completed work.<\/span>\r\n          <\/div>\r\n\r\n          <div class=\"dlr-mini-card\">\r\n            <strong>Work Notes<\/strong>\r\n            <span>Used to keep the job record clear.<\/span>\r\n          <\/div>\r\n\r\n          <div class=\"dlr-mini-card\">\r\n            <strong>Invoices<\/strong>\r\n            <span>Used for accounting and business records.<\/span>\r\n          <\/div>\r\n\r\n        <\/div>\r\n\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <!-- FINAL CTA -->\r\n  <section class=\"dlr-privacy-section dlr-privacy-final\">\r\n    <div class=\"dlr-privacy-inner\">\r\n\r\n      <p class=\"dlr-eyebrow\">Questions About This Policy?<\/p>\r\n\r\n      <h2>\r\n        Contact DLR for Privacy or Service Request Questions.\r\n      <\/h2>\r\n\r\n      <p>\r\n        For questions about this Privacy Policy, service request information,\r\n        job photos, invoices, or property maintenance records, contact DLR directly.\r\n      <\/p>\r\n\r\n      <div class=\"dlr-btn-row\">\r\n        <a href=\"mailto:info@calldlr.com\" class=\"dlr-btn-primary\">Email DLR<\/a>\r\n        <a href=\"tel:16197360031\" class=\"dlr-btn-secondary\">Call DLR<\/a>\r\n        <a href=\"\/contact\" class=\"dlr-btn-secondary\">Request Service<\/a>\r\n      <\/div>\r\n\r\n      <p class=\"dlr-contact-line\">\r\n        Call or text: (619) 736-0031 &nbsp; | &nbsp; Email: info@calldlr.com\r\n      <\/p>\r\n\r\n    <\/div>\r\n  <\/section>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>DLR Commercial Maintenance Services Privacy Policy for CallDLR.com This Privacy Policy explains how DLR Commercial Maintenance Services collects, uses, protects, and handles information submitted through this website, phone calls, text messages, email, and service requests. Request Service Contact DLR Plain-Language Privacy Promise DLR uses the information you provide to respond to service requests, review property [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.calldlr.com\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.calldlr.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.calldlr.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.calldlr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.calldlr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":3,"href":"https:\/\/www.calldlr.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":413,"href":"https:\/\/www.calldlr.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/413"}],"wp:attachment":[{"href":"https:\/\/www.calldlr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}